Signature Home Equity Services was started by Scott Kukelhan in the spring of 1995, when he made the decision to leave the corporate finance world and start a company based on old fashion family values. True to his original plan, Signature Home Equity Services has not changed they way they do business in almost 14 years. “We advise all of our customers the way we would advise the members of our own family”, Scott said in a recent interview. Scott personally oversees the day to day operations of the company to ensure all customers are properly disclosed, are in the best possible loan for their circumstances and understand every step of the process. “We guarantee that our closing costs match our original Good Faith Estimate, we never want our customers to be surprised at closing. After all, I live and work in this community and 90% of our customers are referrals. We want to “delight” our customers, not simply satisfy them. I run into customers frequently around town, I feel like they are part of our family.” Scott’s wife Paula is also a full time employee of the Company. She comes from a solid finance background and handles the initial stages of the loan process. Signature Home Equity Services has been a member in good standing with the Better Business Bureau since it opened. Their hours of operation are Monday through Friday from 9am to 5pm. Application can be made online at www.efloridaloan.com 24 hours a day, seven days a week. They specialize in conforming loans, FHA loans and commercial lending, but as Scott emphasized, “We will try to help anyone we can, we work for you, not the banks.”